Introduction:
Storing your personal or business items at 44 Waynesville Self Storage is a convenient way to keep your belongings safe while freeing up space at home or the office. However, to ensure a smooth and hassle-free experience, it's essential to understand the responsibilities and guidelines that come with renting a unit. In this Q&A, we’ll cover some of the most common questions about tenant responsibilities, prohibited items, and general policies to help you get the most out of your storage rental.
Q: What are my responsibilities as a tenant?
A: Your main responsibility is to ensure your monthly rental payments are made on time. Our team will review the full terms of the rental contract with you before signing, but it’s important to also keep your account information up to date. This includes notifying us of any changes to your contact information (such as address or phone number), and giving us proper notice if you plan to vacate your unit. Additionally, we ask that you respond to any communication from us promptly—whether it’s via phone, email, or text, we only reach out if something requires your attention.
Q: What items am I prohibited from storing at 44 Waynesville Self Storage?
A: Prohibited items include anything that’s explosive, flammable, odorous, hazardous, or perishable—such as propane tanks, fireworks, chemicals, or food. Alcohol, live animals, stolen goods, and any illegal items are also strictly prohibited. If you’re unsure whether an item is allowed, feel free to reach out to our onsite manager for clarification. We are here to help you ensure you follow our guidelines and keep our facility safe.
Q: Can I store my vehicle at your facility?
A: Absolutely! Vehicles stored at 44 Waynesville Self Storage must be driven into the unit (not towed or placed on blocks). We also require that all vehicles have current registration and proof of insurance. Tires should be inflated and inspected for dry rot to ensure the vehicle is stored safely.
Q: Can I share my gate access code with others?
A: While you may share your gate access code with others, we encourage you to protect it as you would any other security code. Keep in mind, you are responsible for any actions taken by individuals who access the property using your code, so we recommend being cautious about whom you share it with.
Q: How do I reach someone if I need assistance after hours?
A: In case of emergencies, always dial 911. If it's not an emergency but you still need to reach us after hours, you can call our office and leave a voicemail. We’ll get back to you as soon as possible.
Q: Do you offer moving services or rental equipment?
A: While we do not offer movers onsite, we recommend Lake Movers, a trusted local moving company. You can contact them at 573-319-1730 or visit LAKEMOVERS.COM for a quote. As for rental equipment, we have various tools available for rent at our office. Stop by or call for details on what’s available and pricing.
Q: Is there a dumpster onsite for tenant use?
A: We do not have a dumpster for tenant use. However, if you need assistance with waste management, we can connect you with a third-party service. Please remember that unauthorized disposal of items on the property may result in a minimum $50 disposal fee.
Q: What are common mistakes made when renting a storage unit?
A: Common mistakes include storing prohibited items like food or perishable goods, not following facility rules, and failing to communicate with the facility manager. These errors can lead to issues with pests or misunderstandings about policies. To avoid these problems, please make sure to stay in contact and follow all guidelines provided in the rental contract.
Q: What kind of security features does your facility have?
A: At 44 Waynesville Self Storage, we take security seriously. Our facility is equipped with 24/7 camera surveillance, coded keypad entry, and is well-lit throughout the property. In addition, our staff conducts regular rounds to ensure everything is in order.
Q: What are your access hours?
A: Our tenants have access to their storage units every day from 6:00 am to 10:00 pm. Please ensure that you leave the premises by 10:00 pm as the gate locks automatically at that time.
Conclusion:
Understanding tenant responsibilities, prohibited items, and facility policies is crucial for making the most of your storage experience at 44 Waynesville Self Storage. By following these guidelines and maintaining communication with our management team, you can ensure a safe, secure, and efficient use of your storage unit. If you have any further questions or concerns, our staff is always ready to assist.